Trendatoo offers a generous return and exchange policy that allows customers to return or exchange products within a certain period of time, for a variety of reasons.
Return
- Customers can return products within 14 days of delivery if they change their mind or if the product is defective.
- Products must be returned in their original condition and packaging, with all accessories and documentation included.
- Trendatoo will cover the cost of return shipping if the product is defective.
Exchange
- Customers can exchange products within 14 days of delivery if they are not satisfied with the size, color, or other features of the product.
- Products must be returned in their original condition and packaging, with all accessories and documentation included.
- Trendatoo will cover the cost of shipping the new product to the customer.
Exceptions
- Products cannot be returned or exchanged if they are opened, used, damaged, or incomplete.
- Products cannot be returned or exchanged if they are purchased from a third-party seller.
Additional information
- Trendatoo will review all returned or exchanged products to ensure that they are eligible for a refund or exchange.
- If a product is not eligible for a refund or exchange, Trendatoo will notify the customer and return the product to them.